Yes, since 2017, our company offers both original equipment manufacturing and original design manufacturing of products.
All orders that are placed before 1 p.m. (IST) are executed on the same trading day. Orders that are placed after 1 p.m. will be executed the following day (IST).
We do not require a minimum order quantity, so you can place orders for whatever quantity you prefer.
Our printers, currently only support the English language.
Post-sales support is our strength. A team of engineers is available to help you with issues that you might have with the product. We have a widespread network of representatives throughout India. We offer complete back-to-bench, after-sales service.
The warranty terms vary according to the product. Please review the individual product-specific warranty information for details.
Taiwan is the headquarters of our manufacturing facility, where our OEM factory is located. The factory is staffed by a team of experienced engineers and staff, who are trained in ISO-compliant laboratory and manufacturing procedures. Once the products are manufactured, they are subject to routine time-testing and complete evaluation by POSIFLEX R&D engineers.
Yes, we offer product customizations to ensure your business is getting what you need.
We regret to inform you that we do not offer factory tours. Our manufacturing process is proprietary, and the technologies used, are not for public viewing.
Yes. If you are an independent software vendor, systems integrator, or reseller, you can earn lucrative sales commissions with our Channel Partner Program. Apply today to become a distributor and get the ball rolling!
Please contact our customer support team through the phone number 1800-103-1245 or email us at servicedesk@posiflexindia.com, Monday to Saturday, between 9:30 a.m. and 6:30 p.m., for any equipment-related troubleshooting issues. We have a dedicated team of engineers who are available throughout India to address any kind of equipment-related issues that you may encounter. We make sure that all the spare parts required for hassle-free maintenance, are at your disposal guaranteeing great after-sales support.
No, we do not export. We are proud to serve Pan India.
Yes, product shipment through India is arranged by us.
Our products are tested before shipping to ensure that they meet or exceed the promised quality standards.
Yes, the status of your shipment can be followed with the use of a tracking code that will be shared, once you place an order.
Yes, once the shipment has been processed, you will receive a package tracking code via e-mail.
Our packaging remains unchanged, but we can offer shipping options for customers.
You will be able to choose any of the following payment modes:
Debit card, credit card, internet banking, other online payment gateways and cheques.
Currently, we do not take EMI’s.
Terms and conditions apply to our cancellation and refund policy. Please check out the contact us section for more details.
In the event of damaged or dead-on-arrival products, you are eligible for a replacement.
